Lauren R. Clark
Lauren R. Clark
Experienced Certified Work Horse skilled in front-end development, UX/UI design, content administration, and SEO optimization. Proven success in enhancing the online presence of major healthcare institutions, small businesses, and nonprofits. Proficient in project management, training leadership, and tutoring.
Education
- Cyber Security Certificate (December 2025), Delaware County Community College — GPA 3.7
- Web Development Certificate (2021), Delaware County Community College
- BA in Mathematics & Science (2017), West Chester University
Web Technical Skills
- WordPress, Divi, Duda
- Wix, HubSpot
- HTML5, CSS3
- JavaScript, PHP
- SEO: SEMRush, Google Trends, Google Search Console
- SiteCore, ServiceNow
- Asana, BaseCamp
- Canva, Adobe Photoshop
Soft Skills
- Problem Solving
- Self Motivated
- Time Management
- Empathetic Design
- Adaptability
- Team Player
- Teaching / Training
Cybersecurity Skills
- Packet inspection & traffic monitoring
- Vulnerability assessment & remediation support
- Incident response support & escalation
- Authentication & access control
- Security tools & troubleshooting
- Digital forensics fundamentals & evidence handling
- E3 Forensic Platform
- Secure DNS, SSL, and website launch workflows
Experience
Onboarding Specialist I
AppFolio | 2025–Present
- Built and launched secure client websites while configuring DNS, SSL certificates, domain routing, and access controls to ensure clean, reliable deployments.
- Identified misconfigurations, errors, and potential vulnerabilities during site setup and resolved issues before go-live to protect system integrity.
- Led Kickoff Calls and translated complex technical requirements into secure, actionable implementation steps for clients.
- Oversaw the full project lifecycle with strong organization and documentation, including deliverable tracking, note-taking, and proactive client follow-up.
- Provided guidance on secure navigation structures, ADA considerations, and data visibility best practices to reduce risk and improve user trust.
- Monitored site behavior and error patterns to proactively detect issues before they escalated into outages.
Web Support & WordPress Specialist
CGI Digital | Jan 2024–Aug 2024
- Spearheaded 574+ tasks for Web.com project (65%+ of team output).
- Resolved 197+ tickets on site resolution, expirations, and performance.
- Executed 46+ website launches with minimal downtime.
- Processed 1,000+ tasks in Jira and ServiceNow.
- Streamlined workflows to eliminate redundancies and improve velocity.
Web Content Administrator
Boingo Graphics (Atrium Health) | 2021–2023
- Maintained front-end content including text, images, forms, and social media.
- Implemented SEO using SEMRush, Google Trends, Google Search Console.
- Led dev & training for nonprofits including Metrolina Association of the Blind.
- Managed ServiceNow tickets and QA review.
Digital Marketing & SEO Specialist Intern
The Senior Lift | 2021
- Developed and migrated TheSeniorLift.org to WordPress.
- Created senior-focused educational content based on psychology and sociology.
- Ran Google My Business and optimized senior tech training materials.
Tutoring & Teaching
Professional Tutor
Varsity Tutors | 2015–2021
- Provided tutoring in English, Science, Math, History (ages 10–17).
- Created interactive games, custom worksheets, and student-driven lessons.
Assistant Teacher & Education Coordinator
Delaware County Community College | 2012–2015
- Taught English & Algebra to 200+ students across diverse backgrounds.
- Led curriculum design using psychology principles to reduce math anxiety.
Peer Tutor
Delaware County Community College | 2012–2014
- Tutored Algebra, Statistics, and Pre-Calculus; supported MyMatLab users.
- Managed textbook program and ensured access to key learning materials.